Shangri-la Surabaya - Surabaja
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Shangri-la Surabaya
Surabaja Jl. Mayjend Sungkono 120
No. of rooms
357
WiFi
Pool
Spa/wellness
Parking
Meals
facilities
Playground
We speak
ID
8.8/10
No. of rooms
357
WiFi
Pool
Spa/wellness
Parking
Meals
facilities
Playground
We speak
ID
8.8/10
Strategically situated near Ciputra World, Pakuwon Mall and Surabaya Town Square, the 5-star Shangri-la Surabaya provides a free-form outdoor pool, a spa centre with a sauna and tropical landscapes. Free WiFi and free wired internet are provided throughout the property. The property also offers free scheduled shuttle service to nearby shopping malls.
Blending Asian and Javanese elements, the air-conditioned rooms at Shangri-la Surabaya are equipped with a flat-screen TV, DVD player and a personal safe. En suite bathrooms have a bathtub, as well as bathrobes and slippers.
Other facilities at Shangri-la Surabaya include spacious parking space and 6 meeting rooms. Guests can enjoy a game of tennis at the 3 on-site courts, or relax by the pool under the surrounding palm trees. Golf outings at one of the nearby championship courses can be arranged with the hotel staff.
Shangri-la Surabaya has direct access to the airport highway and is a 20-minute drive from Juanda International Airport. Airport transfers and car rentals are available at an extra charge.
The hotel day starts from hour 14:00 and ends at 12:00.
Children’s Meal Policy forShangri-La Circle Members
When accompanied by a dine-in adult, up to 2 children of registered in-house hotel guests at the age of 6 and below can enjoy buffet meals at the all-day dining venues at no additional charge. Additional children at the age of 6 and below andchildren who are above 6 years of age but under 12 years of age will receive a 50% discount on the adult buffet price. Registered in-house hotel guests can alsoShangri-La Circle at any time during their stay to enjoy the meal plan. Children of non-registered walk-in guests under the age of 12 will receive a 50% discount on buffet meals at the all-day dining outlets.Guests are required to show a photo identification and credit card upon check-in. Please note thatSpecial Requests are subject to availability and additional charges may apply.
Deluxe King Room. Offering views of the city, this air-conditioned room comes with a flat-screen cable TV, minibar and teacoffee-making facilities. A hairdryer, robes and free amenities are provided in the en suite bathroom. ;
Executive King Room. Offering larger space and panoramic views of the city, this air-conditioned room comes with a flat-screen cable TV, minibar and teacoffee-making facilities. A hairdryer, robes and free amenities are provided in the en suite bathroom. ;
Horizon Deluxe King Room. Located in higher floor with city view, this room features free access to Horizon Club Lounge accessguest can enjoy breakfast at lounge and evening cocktails. ;
Horizon Executive King Room. Located in higher floor with panoramic city view, this room offers larger space. It features free access to Horizon Club Lounge accessguest can enjoy breakfast at lounge and evening cocktails. ;
Executive Suite. Offering much larger space and panoramic views of the city, this suite has a work station and a seating area with a sofa. It comes with air conditioning, a flat-screen cable TV, minibar and teacoffee-making facilities. En suite bathroom has a bath, a hairdryer, robes and free amenities. Guests enjoy executive lounge access. ;
Deluxe Twin Room. Offering views of the city, this air-conditioned room comes with a flat-screen cable TV, minibar and teacoffee-making facilities. A hairdryer, robes and free amenities are provided in the en suite bathroom.
Kids' outdoor play equipment
Facilities for disabled guests
Shuttle service (free)
Physical distancing in dining areas
Currency exchange
Airport drop offadditional charge
Shallow end
Emergency cord in bathroom
Guest accommodation is disinfected between stays
Spa/wellness packages
Pool bar
Security alarm
Children's playground
Water slide
Kid-friendly buffet
WiFi
Sun loungers or beach chairs
Spa lounge/relaxation area
Spa and wellness centre
Breakfast takeaway containers
Car hire
Hot tub/Jacuzzi
Toilet with grab rails
Luggage storage
Dry cleaningadditional charge
Packed lunches
Delivered food is securely covered
Live music/performance
Physical distancing rules followed
Air conditioning
Linens, towels and laundry washed in accordance with local authority guidelines
Shuttle service
Games room
Spa facilities
Fax/photocopyingadditional charge
Tennis equipmentadditional charge
Guests have the option to cancel any cleaning services for their accommodation during their stay
First aid kit available
Daily housekeeping
Food can be delivered to guest accommodation
Parking
Free parking
WiFi available in all areas
Fire extinguishers
Breakfast in the room
Lift
Meeting/banquet facilitiesadditional charge
Snack bar
Fitness
Invoice provided
Express check-in/check-out
Kids' club
Sauna
Fitness/spa locker rooms
Garden
Sun umbrellas
24-hour front desk
CCTV in common areas
Hand sanitizer in guest accommodation and key areas
Face masks for guests available
Contactless check-in/check-out
Sun terrace
Laundryadditional charge
Ironing serviceadditional charge
Non-smoking rooms
Key card access
Screens or physical barriers placed between staff and guests in appropriate areas
24-hour security
Swimming pool
Allergy-free room
All plates, cutlery, glasses and other tableware have been sanitized
Cashless payment available
Room service
Use of cleaning chemicals that are effective against Coronavirus
Movie nights
Guest accommodation sealed after cleaning
Free WiFi
ATM/cash machine on site
Foot bath
Outdoor pool (all year)
CCTV outside property
Massageadditional charge
Smoke alarms
Kids' pool
Trouser pressadditional charge
Staff follow all safety protocols as directed by local authorities
Restaurant
Shared stationery such as printed menus, magazines, pens, and paper removed
Safety deposit box
Swimming pool
Accessible parking
Designated smoking area
Airport pick upadditional charge
Tour desk
Valet parking
Bar
Internet services
Fitness centre
Airport shuttle (additional charge)
Airport shuttle
Tennis court
Outdoor pool
Golf course (within 3 km)additional charge
Concierge service
Shuttle service (additional charge)
Barber/beauty shop
Parking on site
Picnic area
Process in place to check health of guests
Nightclub/DJadditional charge
